FAQ


❓Frequently Asked Questions


Are your bags authentic?

 

Yes! every Hermès Birkin we sell is 100% authentic and thoroughly verified by luxury authentication experts. (ENTRUPY) We inspect each item for craftsmanship, materials, date stamps, and other signature markers to ensure legitimacy.

 


Do you restock items?

 

 

No. Each bag is one-of-a-kind and sold on a first-come, first-served basis. Once it’s gone, it’s gone we do not restock the same item.

 


Where do you source your bags from?

 

 

 

We partner with trusted global suppliers, auction houses, private collectors, and verified resellers to source rare, investment-grade Hermès Birkins at below-retail prices and each Birkin is Handpicked and the Authenticated by Entrupy 99.1% Money back guarantee 

 

 

What condition are the bags in?

We sell pre-owned Birkins in excellent to like-new condition. Each product listing includes high-resolution photos and a full condition description. We do not sell heavily damaged or refurbished bags.


Can I return or exchange my purchase?

All sales are final due to the nature and exclusivity of each item. We encourage buyers to review photos, condition notes, and reach out with any questions before purchasing.  100% Customer Satisfaction is Guaranteed!


Do you offer payment plans or financing?

Yes — we offer Shop Pay Installments and other financing options at checkout, subject to approval. You’ll see these options during the payment step.


How long does shipping take?

 

 

 

Orders are typically processed within 1-3business days. We ship via insured express delivery (1–2 business days within the U.S.). International shipping times may vary.

 


Do you ship internationally?

 

 

 

Yes, we offer worldwide shipping. Customs duties and taxes may apply depending on your country.

 


How can I contact you?

 

 

You can reach us anytime at birkinandbeyond@yahoo.com or use the Contact form on our site. We respond within 24 hours Monday–Sunday